Luton Clinical Commissioning Group

NHS Luton Clinical Commissioning Group

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Consultation and Engagement

Below are details about some of our engagement and consultation activities that are taking place and have took place earlier this year:  

Engaging communities to develop a plan for health and care transformation #BLMKFutureNHS

A campaign to understand what is important to local communities about the future of health and care services across Bedfordshire, Luton and Milton Keynes (BLMK) has started with local health and care organisation’s capturing the views of local people at events across the region.

The campaign, which includes a short survey, will run until mid-September under the title #BLMKfutureNHS and will provide BLMK residents and communities with an opportunity to share their views about existing services and what is important to them for the future. #BLMKfutureNHS will build upon the work that local organisations have done to involve and engage local people to shape the services that they use.

This survey has now closed.

More information on the #BLMKFutureNHS campaign can be found here.

Healthwatch Engagement on NHS Long-Term Plan

NHS England have asked Healthwatch (via local Healthwatches) to engage with the public on the content of the NHS Long Term Plan. Our local Healthwatches will therefore be doing targeted public engagement to find out what local people think. We will be able to draw on this engagement as we develop a longer-term plan for the Integrated Care System, due in the autumn.

Please click here for further information.

BLMK Perinatal Patient Experience Questionnaire

This questionnaire is aimed at mothers that may have suffered from a mental illness in the Perinatal period (From conception through to the child being 1 years old) in Luton, Bedfordshire and Milton Keynes. This work is being undertaken by the East of England Clinical Networks and the data will be shared with local leaders such as providers, commissioners and professionals in the field to help them re-design and re-shape services in the area that are more tailored around the patient


Maternity services across Bedfordshire, Luton and Milton Keynes

The Clinical Commissioning Groups across Bedfordshire, Luton and Milton Keynes are working together to transform maternity services in the area and deliver the recommendations of Better Births: 

The aim is to work with local women to re-design services to make them safer, kinder and more personalised. By completing this survey you will be helping to improve this work.

This survey is for any woman who is currently using or has used maternity services in Bedford, Luton or Milton Keynes in the last 5 years.

If you have had more than one pregnancy please provide your feedback based around your most recent one.


Gluten-free foods and over the counter medicines.

LCCG has to evaluate every service it commissions to ensure it continues to offer good quality, good outcomes and the best value for money and we now have some difficult decisions to make about prioritising funding for 2017/8 and beyond.
The provision of two key services on prescription has been identified nationally and locally as areas where changes could be made.
Last year we held a local 90 day consultation to gather views of local people on the prescribing of:
  •  Gluten-free foods 
  •  And medicines that can be bought over-the-counter in shops and supermarkets
More information is available here.
The results of the survey can be viewed here.

Community Health Services

Luton Clinical Commissioning Group (LCCG) and Luton Borough Council (LBC) are undertaking a piece of work to gather people's views on the community services provided in Luton, to collect feedback about as many healthcare services as we can.


We are keen to hear about your experiences with the different services and gather views and ideas of what the service could look like in the future. 







Extended Access in Primary Care

From April 2019 LCCG aim to provide a service whereby extended hours appointments are offered to patients on weekday evenings, and at weekends (depending on local demand for patients) regardless of which surgery they are registered at.  
It may mean, however, that patients visit a nearby practice and see a different health professional from the one they may usually see at their registered practice.
The new changes hope to make it far easier for hardworking people and their families to fit seeing a GP around their busy lives.

Barriers to cancer screening

In 2018 Luton CCG ran a campaign to raise awareness and encourage more people to attend the free screening that the NHS offers in order to detect cancer as early as possible. Free screening is offered for breast, bowel and cervical cancers, because it offers early detection and saves lives. 

We ran the campaign following a survey to understand why people in Luton are reluctant to take part in cancer screening.

The survey was carried out between May and November 2017 and the findings were reported to the Governing Body in April 2018.

The survey is now closed.

Find out more information about our cancer screening awareness campaign and the survey results.

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