Luton Clinical Commissioning Group

NHS Luton Clinical Commissioning Group

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Extended Hours in Primary Care

A national directive by NHS England General Practice Forward View published in April 2016 set out plans to enable Clinical Commissioning Groups (CCGs) to commission and fund additional capacity so that by 2020 everyone has improved access to GP appointments at evenings and weekends to meet locally determined demand.

In response to that directive, from April 2019 LCCG aim to provide a service whereby extended hours appointments are offered to patients on weekday evenings, and at weekends (depending on local demand for patients) regardless of which surgery they are registered at.

It may mean however, that patients visit a nearby practice and see a different health professional from the one they may usually see at their registered practice.

The new changes hope to make it far easier for people and their families to fit seeing a GP around their busy lives.

To get a clear picture of when and how patients in Luton would like to access care LCCG held an engagement survey, online and in hard copy between 31 October 2017 and 30 November 2017.

In total we received 178 responses.
The Extended Hours in Primary Care results are available to download at the bottom of this page.

Next Steps 

Thank you to all of those that took the time to respond to our survey, the results are being used to inform how we shape and improve access to routine appointments for primary medical services for patients in Luton.

NHS Luton Clinical Commissioning Group are now in the process of planning the service requirements, based on the needs of Luton using the Extended Hours in Primary Care engagement survey results.
The team are also incorporating system wide data showing usage of current services in and out of hours along with the GP patient survey and Joint Strategic Needs Assessment (a report on the health and wellbeing of the local community in Luton).

The findings will be prepared to go to the Extended Access project delivery group and will inform the service planning and requirements for extending access to Luton patients.

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